Privacy policy

Privacy policy


When you contact us and visit our website, you entrust us with information about yourself.
The purpose of this personal data protection policy is to help you understand what data we collect, why we collect it and what we do with it.

Collecting information

We collect information when you use our contact forms. The information collected includes your first and last name, email address, telephone number, mailing address, age/date of birth, payment information and purchase history (on e-commerce media) and photos or videos that you wish to share.

In addition, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the page you requested.

In some cases, we may also use cookies, which are small files of letters and numbers downloaded onto your device when you access our media. We primarily use cookies to recognize you when you log back onto our media and to show you content that may match to your interests.

The default settings for browsers are usually set to accept cookies, but you can easily change these settings by modifying your browser settings.

Use of information

All of the information we collect from you may be used for:

  • Customizing your experience and meeting your particular needs
  • Providing personalized advertising content
  • Improving our website
  • Improving customer service and your support needs
  • Contacting you by email
  • Running a competition, promotion or survey


We are the only owners of the information collected on this website. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent.

Access to your data

You can always contact us by postal mail, e-mail or telephone to consult the personal data concerning you that we have in our possession.
If you identify an error in this data, or if you consider it to be incomplete or ambiguous, you can also ask us to correct, complete or clarify it.
You may also object to the use of your data for marketing purposes.
Finally, you can request that we delete any personal data we hold that concerns you.

Disclosure to third parties

We do not sell, trade, or transfer your personally identifiable information to third parties.
We believe that it is necessary to share information in order to investigate, prevent or take action against illegal activities, alleged fraud, situations involving potential threats to the physical security of any person, violations of our terms and conditions of use, or when the law requires us to do so.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Links to other websites and social networks

Our website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we do not accept any responsibility for how these websites use the information collected when you click on these links. We encourage you to read these websites’ privacy policies before sending them your personal data.

Data protection

We use a wide range of security measures to protect your personal data. To this end, we take the appropriate physical, technical and organizational measures to prevent, as far as possible, any alteration or loss of or unauthorized access to your data. We also protect your offline information. The computers and servers used to store personally identifiable information are kept in a secure environment either in our databases or those of our service providers.

Changes to our privacy policy

Occasionally we may have to amend this privacy policy. When this is necessary, we will notify you and/or seek your agreement. We recommend that you regularly visit this page to review any changes or updates to our privacy policy.


You can contact us by:

  • sending an email to our data protection officer at:
  • or writing to us at the following address: arkose&co – 37-39 rue des Grands Champs 75020 Paris, France